BODYROC Frequently Asked Questions

Intense circuit-style interval workout combining weight training, treadmills, and heavy bag boxing. The signature workout paired with the high-intensity playlists and live entertainment provide the motivation needed to build lean muscle, melt away fat, and transform your body’s composition.

NO! GLOVE RENTAL is included in the cost of the class. Our rental gloves are custom made and we constantly replace them so only new (or newish) pairs go on your hands. At BODYROC, cleanliness is EVERYTHING!

Timeliness is Next to Godliness : We know commuting can be unpredictable at times, so if you’re running late just call the studio and we’ll do our best to take care of you. (We recommend arriving 15 minutes before the scheduled class start time for returning clients and 20 minutes prior for newcomers.)

The Most Entertaining Workout around! Our circuit-style workout (where you can burn 1000+ calories in 50 minutes) combines heavy bag boxing, self-propelled treadmills, and weight training in a dance club environment. With mood lighting that keeps you motivated and live entertainment to keep your body ROC'n, the BodyRocXperience is designed to melt away fat, shred your body, and provide a fun, upbeat environment for all fitness levels. No single class is the same, keeping the workout fresh, unpredictable, and most importantly effective. We also serve a variety of tasty, nutritional smoothies from our ROCbar, to maximize the benefits of your workout.

At least 14 days out. New schedule for the following week goes up every Sunday by 12PM. 

 

Bummer, that stinks. To avoid that from occurring in the future, be sure to reserve your spot in advance! If you add yourself to a wait list, you can find what number you are on the wait list under “MY SESSIONS” in your BODYROC account. If a space becomes available in the session that you are wait listed on, and you are added into the session from the wait list and you do not show up, Monthly Unlimited Members will be charged a $10 fee and session package holders will lose that session. You will receive ample notice of your entry into the session so that you can make it to your session on time. An email notification is sent to the email address associated with your account informing you of your placement into a session from the wait list when a space becomes available.  Please make sure BODYROC communications are not going to your spam!  If a space becomes available with short notice (90 min or less) and you cannot make it, you will not be penalized for your position in the class. 

If you have added yourself to the waiting list for more than one session and make it into a class, you will need to make sure that you take yourself off any other waiting lists you've signed up for on that day. Unless you plan to do more than one class, you will be lose your session or be charged a "no show" penalty if you make it into the second class and do not show up.

Our cancellation policy requires at least 12 hours in advance for the first class of the day (5:30 a.m. Monday-Friday and 7:15 a.m. Saturday) and at least 4 hours in advance for all other classes. If you cancel after the cancellation window, the class will be deducted from your account if you are a session package holder. If you are a Monthly Unlimited Member, a $10 late cancel fee will be charged to the credit card on file (If an outstanding balance is not paid, class participation will not be allowed). There are no transfers of classes to other clients. You may cancel class through our online system or by calling the applicable studio directly.

We do not; however, we offer a flexible schedule to accommodate busy lifestyles.

Of course we do! You can purchase a gift card for any monetary amount. To purchase, select “Buy” on our homepage, scroll down and select “Gift Cards”. Enter the card value along with a personalized message to the recipient. You can select the date of delivery and send an e-message with your electronic gift card. If you would like to deliver a physical gift, you may print the gift card, which you will receive in an email confirmation after purchase. 

Comfortable athletic wear and supportive running sneakers…be prepared to sweat A LOT and get your body ROC’d!

We provide complimentary towels and boxing gloves at the studio, however, you are of course welcome to bring your own. In the event that you should forget to bring your own water, we sell bottled water for $1.50. Please be advised that gloves, water bottles, and towels are the only items that will be permitted inside of the studio.

Yikes, sorry to hear that! Feel free to call or email us at info@bodyrocfitlab.com to discuss your injury before coming to a session. If your doctor has cleared you for physical exercise, we welcome you to join us, but please be aware that this circuit style workout involves high impact moves. If needed, our instructors can suggest alternatives to certain exercises to prevent further injury. Remember, go at your own pace, only you know your limits.

Welcome! You can park in our parking lot, but space is limited, so let's make sure we park in a uniform fashion in order to maximize the spots available for all members. Parking is also available in the commuter lot across the street or on the side street adjacent to our building.

Our monthly unlimited packages have a 12 month recurring payment transaction that occurs on the 1st of every month.

We ask that you arrive at least 5 minutes prior to class time, as we do have others on the waiting list trying to get into the class. Anyone that is not on time will be bumped from the class and lose their session or be charged a $10 late fee if they are a monthly unlimited member.

A: Thank you for your interest in BODYROC! We ask that all new clients log on to our website and create a member profile. From there you can purchase a single session to come and try us out! Be sure to arrive at least 20 minutes prior to the start of class time to fill our consent form, go over the rules and regulations, and to get a tour of the studio.

A: We are excited to have you both! Unfortunately, sessions are non-transferrable and non-refundable and cannot be shared.

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